Know where a concern belongs
MedlinePlus, a US National Library of Medicine guide, says a fast, severe allergic reaction with trouble breathing or swallowing calls for emergency help. MedlinePlus on severe allergic reactions
Get emergency help for those severe symptoms.
MedWatch lets patients send the FDA reports about problems with medicines. FDA’s patient reporting program
A report alone does not prove what caused the problem.
Keep the label and delivery note for talks with the person treating you or the pharmacy.
Keep product details together
Storage depends on the product
Some peptide medicines need to stay cold, while others are stored at room temperature, as of September 2026. MedlinePlus on storing semaglutide
Ask the pharmacy to explain the label. Ask what to do about travel, a late delivery or a mistake in how it was stored.
Ask and note
What does this exact product’s label say about storage?
Check a warm delivery
The US Food and Drug Administration (FDA) says to avoid weight-drug shots that need to stay cold but arrive warm or poorly chilled, as of September 2026. FDA on chilled drug deliveries
Tell the pharmacy what arrived and how it was packed. Ask what it will do next and how to request a replacement or refund.
Ask about an unclear label
FDA reports, as of September 2026, describe problems possibly linked to people measuring incorrect amounts of semaglutide prepared to order for a shot, or health staff calculating the amount incorrectly. Some people needed hospital care. FDA’s report on these errors
Compounded means made or mixed to order. If the label is unclear, request a plain explanation from your pharmacist or the person treating you. Keep that answer with the product.
Ask and note
Can the pharmacist explain the written instructions for this product?